ONNYX Mission Statement
ONNYX is committed to building relationships with both our clients and employees, where honesty and integrity are the foundation.
Relationships built on providing our clients and employees with the knowledge and resources to achieve their goals and objectives.
Relationships built on our commitment of staying on the cutting edge of technology in all areas of our industry. It is our responsibility to operate at a profitable level to ensure that we will be able to provide our clients with the highest quality products and superior service at competitive prices.
And Relationships built upon being an active participant in our community.
ONNYX Service Standards and Values
Having a courteous regard for our clients and fellow employees’ feelings. Appreciate the privilege of us all being unique individuals.
Never mislead the client. If you don’t know if we can achieve a request, find out if it is possible.
Understanding our client’s needs completely. Never assume you know what they want or need!!! Ask questions!!!
Always greet our clients with a smile and never show regret on having to attend to a client’s needs.
Do what we say we will do and when we say we will do it. Own the situation to the end.
Staying educated in all areas of our business to achieve the needs of our clients.